PATIENT & VISITOR INFORMATION

Our staff is trained and dedicated to providing the highest standards of personal care and privacy for each of our patients. We want your time with us to be as comfortable as possible.

Covid Guidance Update

Safety remains our highest priority as LSSH continues to respond to the COVID-19 pandemic. Guidelines remain in place to ensure the safety of everyone and reduce risk of infection. Below is a summary of the expectations for all visitors and healthcare workers that enter LSSH.

MASKS

Louisiana Department of Health mandates that everyone entering LSSH is required to always wear a mask, regardless of vaccination status.

  • This includes all patients, visitors, and members of our team, even in non-clinical areas
  • Masks may be removed when eating/drinking in designated areas
 
SCREENING

Everyone will be screened upon entry to LSSH for symptoms, including:

  • Fever greater than or equal to 100.4°F
  • Cough, shortness of breath or difficulty breathing
  • Sore throat
  • Congestion that differs from their typical seasonal allergies
  • Body aches
  • Fatigue
  • Loss of smell/taste
  • Vomiting/Diarrhea
  • Active COVID infection/pending testing or recent exposure

Anyone that answers “YES” to any of the screening symptoms, will not be allowed entry into the facility.

 
PRE-OPERATIVE TESTING
  • Preoperative COVID-19 testing is performed at the request of your physician.
 
SOCIAL DISTANCING

Everyone is expected to maintain a social distance (6 feet or more) when appropriate

 
VISITATION GUIDELINES
  • All patients are allowed one healthy visitor over the age of 18 to accompany them to the hospital. Exceptions are made for pediatric and special needs patients.

 

VACCINES

We strongly encourage everyone in Acadiana to roll up their sleeves and get vaccinated. Unvaccinated individuals are at a substantially higher risk for developing severe symptoms that may require hospitalization. Please help us slow the spread of COVID-19 for ourselves, our community, and the entire Louisiana healthcare system.

Please contact LSSH at 769-4100 if you have any questions. Stay safe!

Confidential Information

We are committed to confidentiality concerning personal and medical information and providing you with the best health care possible. If you have special needs for confidentiality, please let our staff know as soon as possible. Our Medical Records department will require your authorization for release of any medical records, except in the case of transfer to another health care facility, or as required by law or third party payment contract.

Preparing for Surgery

Please call (337) 769-4100 to schedule an appointment with our Preadmit Department. Although an appointment is not necessary, you may have to wait if one is not scheduled. If our hours of operation do not fit your needs, please call and we will arrange a time that fits into your schedule.

During Your Stay

Available at Your Convenience

The Health Portal makes time-consuming tasks simple…a few clicks, and you’re done. Access health information online, versus over the phone or in person.

You Choose When and Where

Access to the Health Portal is on your schedule, whether at home, on vacation, or at another medical office. Use the online Health Portal from anywhere from your smartphone or tablet 24X7, without waiting.

Keep Your Family in the Loop

You can connect with your providers and keep your family informed at the same time. Give authorized family members access to your health information.

  • Enroll

    Thank you for choosing Lafayette Surgical Specialty Hospital for your care. Our Health Portal helps you stay connected and play an active role in your health care. Click here to enroll.

  • Access

    You will receive an email with access information including a one-time user name and passcode. Click on the link in the email to access the Health Portal. Using the information in the email log in and change your username and password. Accept Terms and Conditions.

  • Explore

    Now that you are signed up, you can access the Health Portal at any time using your new user name and password. Check your information for accuracy and use it to play an active role in your health care.

Gain Access